Clincove Privacy Policy

Effective Date: 2 July 2025

1. Introduction
   Clincove (“Clincove,” “we,” “us,” or “our”) provides an AI-driven clinical trial management platform and operates the website at https://www.clincove.com (the “Site”) clincove.com. This Privacy Policy explains what personal information we collect through the Site and our platform (including through our demo-booking and login pages), how we use it, and your choices.

2. Definition of Personal Information
   “Personal Information” means any information that identifies or can be used to identify you, such as your name, email address, phone number, job title, company name, IP address, and any other identifier.

3. How We Collect Personal Information
   A. Site Visitors

• Information you submit via contact forms or the “Book a Demo” widget on cal.com (e.g., name, email, organization, job title, preferred demo time) clincove.com.

• Automatic collection of usage data via cookies and similar technologies (see Section 5).

B. Platform Users

• When you register or log in at app.us.clincove.com, we collect credentials (username, password), profile details (name, email, company), and technical data (IP, device info).

• Transactional and usage data generated through your interaction with the platform (e.g., which modules you access, settings you configure).

4. Use and Disclosure of Personal Information
   We use Personal Information to:

• Respond to your inquiries and schedule demos.

• Operate, maintain, and improve our Site and platform (including our AI-driven features for clinical trials) clincove.com.

• Send you technical notices, updates, and marketing communications (where you’ve opted in).

• Analyze Site and platform usage for product development.

We may share Personal Information with:

• Service providers (e.g., Cal.com for scheduling, hosting providers, analytics vendors).

• Legal authorities when required by law.

• A buyer or successor in the event of a merger or sale of assets.

We do not sell your Personal Information to third parties.

5. Cookies and Similar Technologies
   We use:

• Necessary cookies for basic Site functionality (e.g., session management, login).

• Analytics cookies (e.g., Google Analytics) to understand Site performance.

• Marketing cookies via Cal.com and our advertising partners to measure and deliver targeted campaigns.

You can manage or disable cookies in your browser settings. For details on Cal.com’s data practices, see cal.com’s privacy resources.

6. Third-Party Tools and Integrations
   Our Site and platform integrate with third-party tools—Cal.com for scheduling demos and various analytics and hosting services. Each of these providers may collect and process your data under their own privacy policies.

7. Security of Personal Information
   We implement reasonable administrative, technical, and physical safeguards, including:

• Encryption of data in transit (SSL/TLS) and at rest.

• Access controls and authentication for our platform.

• Regular security assessments and employee training.

8. Your Choices and Rights
   Subject to local law, you may:

• Access, correct, or delete your Personal Information.

• Opt out of marketing communications.

• Object to or restrict certain processing activities.

To exercise these rights, contact us at info@clincove.com clincove.com.

9. International Data Transfers
   Clincove is headquartered in the Philippines but may transfer Personal Information to service providers in other countries. We ensure appropriate safeguards (e.g., contractual agreements) are in place.

10. Changes to This Privacy Policy
    We may update this policy over time. The “Effective Date” at the top will indicate when changes go into effect. We encourage you to review the policy periodically.

11. Contact Us
    For questions about this policy or to exercise your privacy rights, please email:
    info@clincove.com